Contact information

We're here to help! If you have any questions about your order, our products, shipping, returns, or any other inquiries, please don't hesitate to get in touch with us.

Customer Support

Questions? Email contact@fashionfactoryuk.shop or call +44 75410 79490.

Business Address

61 Birchfield Rd, Widnes, WA8 7TA, United Kingdom.

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM (GMT)

Saturday & Sunday: Closed

We aim to respond to all customer inquiries within 24 business hours.